Privacy Policy

1. Introduction

Welcome to F2FTrade ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

F2FTrade is a platform designed to help users find verified crypto sellers in their local area for face-to-face transactions. We do not facilitate or process any cryptocurrency transactions directly through our platform.

2. Information We Collect

We collect the following types of information:

2.1 Information You Provide

• Account information: When you create an account, we collect your email address and authentication details through Google OAuth.
• Profile information: Information you add to your profile such as your display name and preferences.
• Wallet information: Public wallet addresses for verification purposes only.
• Listing information: Details about crypto listings, including crypto type, amount, price, and general location (city/postalCode only, no exact addresses).
• Feedback and ratings: Ratings and reviews you provide after transactions.

2.2 Information Collected Automatically

• Usage data: Information about how you use our platform, including pages visited and features used.
• Device information: Browser type, IP address, device type, and operating system.
• Location data: General location data (city/postalCode level) that you provide for listing search purposes.

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our service, including processing your registration and managing your account.
• Match buyers with sellers based on location and listing preferences.
• Verify wallet balances to enhance platform trust and security.
• Improve and personalize your experience on our platform.
• Communicate with you about service updates, security alerts, and support messages.
• Monitor and analyze usage patterns and trends.
• Protect against fraudulent or unauthorized activity.

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Between Users: Limited profile information (username, public wallet addresses, feedback ratings ) is shared with other users you interact with.
• Service Providers: We may share data with third-party vendors who provide services on our behalf (hosting, analytics, customer support).
• Legal Requirements: We may disclose information if required by law, court order, or governmental regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as a business asset.

Important: We do not sell your personal information to third parties for marketing or advertising purposes.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We encourage you to use strong passwords, keep your login credentials confidential, and sign out after using shared devices.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and review personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information
• Restrict or object to certain processing of your data
• Data portability (receiving your data in a structured, machine-readable format)
• Withdraw consent for processing based on consent

To exercise these rights, please contact us at privacy@f2ftrade.com. We will respond to your request in accordance with applicable laws.

7. Retention of Information

We keep your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain data, we consider:

• The amount, nature, and sensitivity of the information
• Potential risk of harm from unauthorized use or disclosure
• Purposes for which we process the data
• Whether we can achieve those purposes through other means
• Legal, regulatory, and compliance obligations

Inactive accounts may be deleted after extended periods of inactivity. Chat messages between users are automatically deleted after 30 days of inactivity.

8. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the revised version will be effective as soon as it is accessible. We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions or concerns about this privacy policy or our practices related to your personal information, please contact us at privacy@f2ftrade.com.